Need help? Call our helpline

5pm–midnight, 365 days a year
Need help? Call our helpline 0800 58 58 58
or Use our WEBCHAT.



If you’re interested in raising money for CALM please visit the fundraising section of our website . If you already know what you want to do then please tell us all about it here

General enquiries

You may find our FAQs helpful, if not then get in touch with any enquiries.
This address is monitored during office hours only.
Please note we cannot offer helpline support via this email or CALM HQ.

If you’re worried you haven’t heard from us after you’ve filled in the form below, please double check your spam folder – our emails sometimes end up there. Make sure you’ve added us as a trusted contact so we can keep in touch.

Contact CALM

The easiest way to make a donation to CALM is by clicking here. Please note, it is taking us longer than normal to process donations sent to us by post.
You can post donations to the following address:
5 Wooton Street

If you would like to donate using an alternative method, please use the form below.
Volunteering at CALM is currently on pause, however please check out our page here to read all about what you can get up to once we're back. We do not provide volunteering or professional opportunities to work on the CALM helpline. We also cannot support counselling training placements.

Please indicate only if this is a non-UK address

We do not offer support via email. Our webchat and helpline is free and anonymous on 0800 58 58 58 and is open 5pm – midnight every day. 

If you are looking for support following a suicide, please visit our get help section:

Media enquiries

If you are a journalist or broadcaster and need to contact us with a press enquiry, please visit our media page.

Postal address

You can mail us at CALM, 5 Wootton Street, London, SE1 8TG.

Need help?

If you require support, call our free and anonymous helpline or use our webchat service, open 5pm-midnight every day. Access them here.


If you have had any trouble with our services, please get in touch using our complaints form and we will work to resolve any problem as soon as we can. If your complaint is fundraising related, please read our fundraising complaints procedure.

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