Service Directory
There’s loads of organisations out there that can help you get something specific sorted in your life. You can explore those organisations here.
FIND HELP ON SPECIFIC ISSUES
CALM’s helpline and livechat are open from 5pm to midnight every day. 365 days a year. If we're closed and you need help now you could try:
To talk to the Samaritans 24-hour service right now, call 116 123or jo@samaritans.org.
To access SHOUTs 24/7 crisis support across the UK, text SHOUT to 85258.
If you need local help, find services nearby using the Hub of Hope directory.
EMERGENCY SERVICES
If you feel that you're in danger please call 999.
Bright Sky is a free app and webpage that supports anyone in an abusive relationship or anyone concerned about someone they know.
It provides information, support and education all in one place, that is accessible whatever your location in the UK may be.
Working to prevent the sexual abuse of children and young people by working with protective adults, those affected by abuse and those perpetrating it, including young people with harmful sexual behaviour
Support for Male Victims of Domestic Abuse and Domestic Violence.
Helpline for men suffering domestic abuse in heterosexual/gay relationships. Support, advice and information.
NATIONAL ASSOCIATION FOR PEOPLE ABUSED IN CHILDHOOD (NAPAC)
They are a registered charity, based in the UK, providing support and information for people abused in childhood.
NATIONAL DOMESTIC VIOLENCE HELPLINE
Freephone 24 Hour National Domestic Violence Helpline for Women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
Men's advice line services for victims of domestic abuse and their families.
Help for men who have been raped or sexually abused.
Offers legal advice, including guides on PIP appeals, Benefits etc.
Variety of services offered nationwide, areas of expertise including: Substance misuse; Children and young people's services; Family services; Accommodation & homelessness; Clinical services; Criminal justice
The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. equality and challenges.
For general information on a wide range of matters, travel requirements, legal driving requirements, benefits information, a wide range of official forms etc
HELPLINES PARTNERSHIP DIRECTORY
Directory of all helpline services. Allows search by Topic and Region.
Specializing in social welfare law, they provide services such as legal advice, casework and representation to people or groups.
The Mustard Tree is a family of projects seeking to be a voice for the unheard. We strive to identify, support and empower the misunderstood and overlooked in our local community.
Residential club supplying emergency accommodation. Fully supported with 24 hour double cover. Residents are offered: IT training; volunteer opportunities; health, fitness & sport programmes; outward bound residentials; counselling and links to drug / alcohol recovery programmes. Direct access with discretion with 24 hour call back for background check.
They are an independent charity helping to find criminals and help solve crimes.
They run the anonymous 0800 555 111 phone number that you can call to pass on information about crime. Alternatively people can pass us information anonymously via this website, using their Giving Information Form.
FASO is a voluntary organisation dedicated to supporting anyone affected by false allegations of abuse
The National Prisoners' Families Helpline can support you if a family member is in contact with the criminal justice system.
Volunteers visit victims of crime at home and offer emotional support and practical assistance.
Offers understanding and support for families and friends of problem drinkers and run local support groups across the UK.
Offer local support groups across the UK to people with drinking problems, and national and local confidential helplines.
A directory of all the drug and alcohol residential rehab centres in England.
UK Detox is the premier advice centre for addiction services, detox clinics and rehabilitation centres, ensuring yourself or a loved one and their families are supported fully throughout the rehabilitation process. Their representatives have all been through addiction treatment themselves and are active within the recovery community, offering a truly empathetic service. Your quality of care is their main concern, whether it is for you or a loved one, they are there to guide you throughout the entire process. They are available, free, 24/7 through their website, email, phone, Facebook messenger and even Whatsapp. Don't suffer in silence reach out and let them help you find the care you need for your circumstance.
ADULT CHILDREN OF ALCOHOLICS AND DYSFUNCTIONAL FAMILIES
Offers local support groups based on Twelve Step program for those who grew up in an alcoholic or otherwise dysfunctional homes. Meetings in a mutually respectful, safe environment with emphasis on peer support and experience. Contact for nearest group.
The Phoenix Futures Group is founded on a passion for showing that recovery from drugs and alcohol is possible. Provides local services.
A helpline and website that provides information and answers questions by young people, parents and carers who are concerned about drugs.
Drop-in drugs and alcohol misuse support, keyworking, counselling, information, advice and needle exchange
UK Detox is the premier advice centre for addiction services, detox clinics and rehabilitation centres, ensuring yourself or a loved one and their families are supported fully throughout the rehabilitation process. Their representatives have all been through addiction treatment themselves and are active within the recovery community, offering a truly empathetic service. Your quality of care is their main concern, whether it is for you or a loved one, they are there to guide you throughout the entire process. They are available, free, 24/7 through their website, email, phone, Facebook messenger and even Whatsapp. Don't suffer in silence reach out and let them help you find the care you need for your circumstance.
Work to relieve and support those living with anxiety and anxiety-based depression by providing information, support and understanding via an extensive range of services, including 1:1 therapy.
Provides valuable information for sufferers and carers of people with Panic, Anxiety, Phobias and Obsessive Compulsive Disorders (OCD). Its purpose is to provide members with support, advice and a chance to meet like-minded people and make friends along the way.
Directory of Services on Website and good deal of info. Good for us to read!
Fantastic site for individuals (and parents / professionals of those) with Autism, Asperger's Syndrome, ADHD, PDDs, and other neurological differences. It has a discussion forum, where members communicate with each other, an article section, with exclusive articles and how-to guides, a blogging feature, and a chatroom for real-time communication with other Aspies. And there is stuff about finding and keeping a job.
Charity supporting families and educating professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.
CORONERS' COURTS SUPPORT SERVICES
The Coroners' Courts Support Service (CCSS) is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroners' Court.
Offering help to anyone to deal with the pain of grief.
A support organisation for lone parents (through bereavement, divorce, separation, desertion, domestic violence or by choice) and their families, with around 200 groups around England and Wales. Offering advice on benefits, childcare, CSA, contact, divorce, employment, housing, maternity rights and lone parenthood.
Provide support to families, to help them through challenges incl. bereavement, disability & illness, relationship issues and financial issues
SURVIVORS OF BEREAVEMENT BY SUICIDE (S.O.B.S)
Survivors of Bereavement by Suicide was set up to support those left behind after a suicide. We aim to provide a safe, confidential environment in which bereaved people can share their experiences and feelings.
SUPPORT AFTER MURDER AND MANSLAUGHTER (SAMM)
SAMM is a registered charity which runs a helpline offering confidential support for people who have been affected by murder & / or manslaughter.
Help, care and support for those organising a funeral.
Offers a peer support line and set of available resources for individuals with bipolar disorder and their families (support groups for example).
BODY DYSMORPHIC DISORDER FOUNDATION
Dedicated to the relief of suffering from BDD. It aims to advance education and understanding of BDD. It supports research into BDD and its treatments. Provides support groups services
Advice, info and support for anyone affected by bullying.
Action for Children offers a range of counselling and therapy services for children in need, and their families. They support families under stress to develop their confidence and skills to cope with the ordinary and extraordinary challenges of family life. Additionally provide Fostering and Adoption services.
Offers a range of support services for children and young people in need and their families living in the community. Services include Fostering / Adoption, Child protection (abuse prevention) and supporting young people.
Carers Direct is a website designed to help you get the help and support you need as a carer; includes helpline and locations of carer's emotional support services.
A charity designed to help unpaid carers and relieve the stress that they experience from taking care of friends and family
A charity designed to help unpaid carers and relieve the stress that they experience from taking care of friends and family
For families with disabled children. Website has info for parents/dads, medical info
This is a place where young carers can find other young people in a similar position. Offers support, friendship, help and advice.
GOV.UK: FIND A COMMUNITY SUPPORT GROUP OR ORGANISATION
Database of local community support groups, search by postcode.
Keyring facilitates 'Community Hubs' offering a space for their member to receive support from their local community and organise social events.
Search for a counsellor or psychotherapist near you.
Maintains list of private counsellors throughout UK who offer free counselling to those on income support/guaranteed minimum income. (free counselling link on LHS)
Helpful website with details on counselling and where you can find your nearest accredited therapist.
Info on types of counselling, how a counsellor can help, speaking to your GP and what to expect.
Information and advice on living with severe mental health problems.
SteetLink is a website that enables members of the public to alert local authorities and street outreach services in England and Wales about people they have seen sleeping rough.
Free counselling on line for under 25s from TheMix.
Provides guides on debt management, and offers a helpline service providing free confidential advice
The best place to find government services and information.
Local Housing Allowance: LHA bedroom calculator
Advice, info and support for anyone affected by debt.
Helpful and practical advice and guidance on a number of debt solutions.
Offers debt advice and personal action plan
They are a charitable service which helps people access the money available to them through welfare benefits, grants and other help.
Their free, accessible website has been designed to help you find appropriate sources of financial support, quickly and easily, based on your particular needs and circumstances.
Depression UK are a volunteer-run National Self-Help Organisation helping people cope with their depression.
This site offers UK students comprehensive information and discussion about depression, self help, & support.
Bright Sky is a free app and webpage that supports anyone in an abusive relationship or anyone concerned about someone they know.
It provides information, support and education all in one place, that is accessible whatever your location in the UK may be.
A grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated.
For young people with eating disorders, helpline on line support groups message boards. Charity offering help, advice and support for anyone whose life is affected by eating disorders
NATIONAL CENTRE FOR EATING DISORDERS
It's approved by the British Psychological Society. Everything you need about eating disorders, treatment, information and professional training in the help & treatment of eating disorders.
Looking to improve lives by increasing levels of engagement in sport and physical activity, reducing levels of inactivity, tackling stubborn inequalities and using the power of sport and physical activity.
IMPERIAL COLLEGE HEALTH CENTRE
A good site looking at exam stress and overcoming the problem.
They provide advice, help with studies and fun! Very helpful on exam stress. Use this website to say hello to other secondary school, sixth form and uni students today.
Use UCAS to find universities and colleges, research courses, complete an applicationand track your progress.
GamCare provides support, information and advice to anyone with gambling problems.
The Alzheimer's Society provide information to help you understand dementia and what to expect, and practical advice and support to help you to live as well as possible with the condition. Offer Dementia Advisers and trained volunteers that are available to speak to dementia patients by phone or face-to-face. They help people with dementia take back control of their lives and remain independent for longer.
Provides free, reliable information about health issues, by sharing people's real-life experiences.
MHF is a charity that provides an independent and authoritative voice for male health in England and Wales and tackles the issues and inequalities affecting the health and well-being of men and boys.
Medical information and health website. Health advice on diseases, conditions, examinations and treatments.
Medical information and health website. Health advice on diseases, conditions, examinations and treatments. Provides a directory of NHS health services, searchable by location.
Medical information and health website. Health advice on diseases, conditions, examinations and treatments.
A quit smoking programme; you can send for the stop smoking kit, talk to advisors on line, ring the helpline, read real life stories and find local services.
Advice, support and news about HIV/AIDs.
Positively UK provides support and advice to people living with HIV in the UK. Peer-led support groups are available for women, heterosexual men, gay men and African communities.
Information on HIV/AIDS, safer sex, online booklets and helpline. Their vision is a world where people with HIV live healthy lives free from prejudice and discrimination, and good sexual health is a right and reality for all.
Emmaus is a homelessness charity, providing more than just a bed for the night for people who have experienced homelessness and social exclusion.
We are the national membership charity for organisations working directly with people who become homeless in England. We work to make services better and campaign for policy change that will help end homelessness.
Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing. Shelter helps people struggling with bad housing or homelessness through advice, support and legal services.
They offer one to one support, advice and courses for homeless people in 12 areas across England, Scotland and Wales
SteetLink is a website that enables members of the public to alert local authorities and street outreach services in England and Wales about people they have seen sleeping rough.
Charity working to house young people (aged 16-25) at risk.
Provides Foodbanks across the UK.
Childline is here to help anyone under 19 in the UK with any issue they???re going through. The services are free, confidential and available any time
Offers individually tailored care to individuals in order to help them achieve their personal goals. Delivers life-enhancing support to people with a diverse care of needs incl. Learning Disabilities, Mental Health concerns, autism, age-related needs and dementia
Advocacy service for children living away from home. Coram Voice enables and equips children and young people to hold to account the services that are responsible for their care. We uphold the rights of children and young people to actively participate in shaping their own lives.
Provides resources on how to navigate the difficult and often isolating relationship with a difficult parent.
Organisation to help children and young people with speech and language impairments and their families.
BRITISH INSTITUTE OF LEARNING DISABILITIES (BILD)
BILD is the British Institute of Learning Disabilities. They want people with learning disabilities to be valued equally, participate fully in their communities and be treated with dignity and respect.
Community for adults who have learning disabilities. Assistants who live and work for them.
Mencap is the leading voice of learning disability. Everything they do is about valuing and supporting people with a learning disability and their families and carers.
Since 1998 Talkback has been meeting, talking and working with people with learning disabilities. They support people to think about how their life looks, how they would like their life to look and in doing so, find out what's missing.
AKT supports young LGBT males and females aged 16-25 who are homeless or in a hostile environment, living in London. Offers a housing project, counselling and mentoring.
The Beaumont Society is a national self help body run by and for the transgender community.
National LGBT Domestic Violence Helpline providing confidential support to all of the Lesbian, Gay, Bisexual and Trans (LGBT) communities, their family and friends and agencies supporting them.
Support for people who identify as LGBT by helping increase skills, knowledge, self-confidence, improving mental health and wellbeing.
Mermaids is a support group for young people under 19 who are struggling with Gender Identity Issues.
MindLine Trans+ is a confidential, emotional, mental health support helpline and signposting service for people who identify as Trans, A Gender, Gender Fluid, or non- binary. They provide a safe place to talk about your feelings confidentially. They don't record calls nor ask for any personal details. Their listeners will try to understand the multitude of feelings and concerns, that may be going on for you. They are there to listen and to offer our support.
MindOut is a mental health service run by and for lesbians, gay, bisexual, trans, and queer people, working to improve the mental health and wellbeing of LGBTQ communities and to make mental health a community concern.
Responsible for immigration control in the UK, and considering applications to stay, for citizenship and asylum. Offers information on the immigration control system and your rights and responsibilities if you make an application.
As well as culturally-sensitive helpline, online chat, email and postal support from male and female volunteers, MYH also offer advocacy and prison outreach for Muslim youth.
Refugee Action can provide advice to other migrants and asylum seekers.
This is the largest organisation in the UK working with asylum seekers and refugees.
The Silver Line Helpline run by Age UK is a free, confidential telephone service for ages 55+. They provide friendship, conversation and support 24 hours a day, 7 days a week. Call free on 0800 4 70 80 90
Site for job hunting.
Access to a database of vacancies.
Jobsite is a leading UK online recruitment site, dedicated to helping you find your next job. Jobsite aim to take the pain out of job hunting. Website includes; Career Advice, Interview Practice and a Worklife Blog.
Site for job hunting.
NATIONAL APPRENTICESHIP SERVICE
The National Apprenticeship Service (NAS) supports, funds and co-ordinates the delivery of Apprenticeships throughout England. They are responsible for increasing the number of Apprenticeship opportunities and providing a dedicated, responsive service for both employers and learners. Login to Apprenticeship vacancies. Apprentices learn on the job, build up knowledge and skills, gain qualifications and earn a wage.
The National Careers Service provides information, advice and guidance to help you make decisions on learning, training and work opportunities. The service offers confidential, helpful and impartial advice, supported by qualified careers advisers.
Helps young people get back into employment and/or training.
Young Women's Trust supports young women aged 18-30, especially those struggling to live on low or no pay, to get into work that is right for them.
A multi-award-winning specialist charity that supports boys and men along the path to becoming dynamic future men, whilst addressing the stereotypes around masculinity and engaging in the wider conversation of what it means to be a man.
The UK Men's Sheds Association is the support body for Men's Sheds across the UK. For the benefit of men's health and wellbeing.
website offers patient information about mental health conditions and the treatment options available to help make informed decisions about choosing the right medication.
Headway promotes wider understanding of all aspects of brain injury and provides information, support and services to people with brain injury, their families and carers.
Kooth is an online, mental health and wellbeing service for children and young people.
Some things to remember about Kooth include:
It's completely free to use
You’re anonymous
No bullying or trolling takes place on the site
You don’t need any kind of referral to join
Signing up and getting started only takes a few minutes
No problem is too small
General information, practical and emotional support and advocacy for families / carers of people with a long term mental health problem.
The Mental Health Foundation is a UK charity that relies on public donations and grant funding to deliver and campaign for good mental health for all.
Information and advice on a range of mental health problems and coping with problems like depression and anxiety.
SANE provides emotional support, guidance and information to anyone affected by mental illness, including families, friends and carers.
Site provides free self-help guides for several mental health disorders. The organisation works together with "My Canadian Pharmacy"
Chat rooms: its moderated and the rules seem strict, it is 24/7
Kooth is an online, mental health and wellbeing service for children and young people.
Some things to remember about Kooth include:
It's completely free to use
You’re anonymous
No bullying or trolling takes place on the site
You don’t need any kind of referral to join
Signing up and getting started only takes a few minutes
No problem is too small
The friendliest place on the web to discuss mental health issues. The Mental Health Forum today continues to be a high-quality community where members can get mutual support, and discuss mental health policy and service development issues
It serves people experiencing mental health issues, their friends or relatives, and people working in the mental health field (from support worker to service manager and from nurses to psychologists and psychiatrists)
Gives legal info and general advice on mental health related law covering mental health, mental capacity, community care, human rights and discrimination/equality related to mental health issues
The site offers an orginal tool "Moodscope" which allows individuals to manage their mood better for free.
This service offers housing with care and support. It provides a range of supported housing options for individuals who have experienced or are experiencing a mental illness. They aim to provide quality accommodation, empower and promote participation in patterns of daily living, provide practical support and advice and enhance personal abilities and strengths.
ROYAL COLLEGE OF PSYCHIATRISTS
Provides information on Mental health
SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue.
Online mental health community. Requires registration.
Resources and information about OCD and how you can find help for yourself or for a loved one.
offers advice/information, jobs/volunteering, programmes and training for people with disabilities.
Everyone Can is a charity that provides free, impartial technology advice and support to people with disabilities across the UK. It is their aim to empower people with disabilities, through knowledge of assistive technology, to help them communicate and increase their independence by using technology to help reduce isolation. Their services are offered free of charge to those who receive no statutory support.
Scope provide practical advice and emotional support for disabled people and their families. They also have a free helpline where their advisers can answer questions and talk you through a wide range of topics connected with disability.
Whizz-Kidz provides disabled children and young people with vital mobility equipment, opportunities to meet and have fun, and training to help them gain skills and look forward to a bright future.
MINORITY RIGHTS GROUP INTERNATIONAL (MRG)
MRG is the leading international human rights organisation working to secure rights for ethnic, religious and linguistic minorities and indigenous people around the world.
Families Anonymous is a worldwide fellowship of family members and friends affected by another's abuse of mind-altering substances or related behavioural problems. FA has groups, spread throughout the country, which meet regularly, and also have an online forum.
Represents non residential parents and their children, and is primarily concerned with the problems with keeping parents and children in contact after family breakdown. A national network of volunteers provides advice and support on children's issues to separated, divorced or unmarried parents. Publishes booklets and information packs, and a quarterly journal
Family Lives is a national charity providing help and support in all aspects of family life. It is available seven days a week through the website and helpline.
National charity offering advice to families whose children are involved or in need of children's services because of welfare needs or concerns. Offers free telephone and online advice to parents, relatives and friends who need extra help from children's services. Also offers parental advocacy and links to local support groups for families nationwide.
Relationship support for everyone.
Offers one to one telephone befriending, 24 hour helpline for just a chat (can be judgemental). Helpline for older people
ACTION WITH COMMUNITIES IN RURAL ENGLAND (ACRE)
The ACRE network helps rural communities thrive and develop.
THE FARMING COMMUNITY NETWORK (FCN)
FCN runs a confidential and national helpline run by volunteers, open from 7 am-11 pm daily. The FCN can help with business matters as well as mental and physical health support.
Alumina is a free, online 7 week course for young people struggling with self-harm. Each course has up to 8 young people, all accessing the sessions online. The courses are run by friendly, trained counsellors and volunteer youth workers.
Particularly help girls and women who harm themselves (often called self-injury).
Safeline provides free support and counselling for survivors of sexual abuse or rape. They support everyone, regardless of age, gender or sexual orientation.
Provides free, confidential sex advice and contraception to all young people under 25.
MARIE STOPES INTERNATIONAL (MSI)
Marie Stopes International is the UK's leading provider of sexual and reproductive healthcare services. They ensure that there is no wait for appointments and that our centres are safe, friendly, and comfortable places to visit. Services include; Abortion information and advice, STI testing, vasectomy information & procedure and contraception.
NATIONAL SEXUAL HEALTH HELPLINE
Confidential advice (anonymous if required) about sexual health, including information about local centre for Sexually Transmitted Infections. Provided by NHS
Confidential advice (anonymous if required) about sexual health, including information about local centre for Sexually Transmitted Infections
UK resources and support for those dealing with suicide, depression or emotional distress particularly teenagers and young adults.
UK resources and support for those dealing with suicide, depression or emotional distress particularly teenagers and young adults.
Samaritans provides confidential emotional support 24/7 to those experiencing despair, distress or suicidal feelings.
Charity supporting people with cancer and their families with specialist information, treatment and care.
Things to do in Britain: Destinations, Heritage and Culture.
Excellent resource listing over one million opportunities to volunteer and apply online.
NATIONAL COUNCIL FOR VOLUNTARY ORGANISATIONS (NCVO)
NCVO is an independent charity and membership organisation, committed to supporting, enabling and celebrating volunteering in all its diversity.
NAVCA is the national membership charity for local infrastructure. Our network of local charities and community groups is England's largest.
This organisation places volunteers in a wide variety of situations, some group, some individual, some long term, some short, some one to one, others not.
VOLUNTARY SERVICES OVERSEAS (VSO)
VSO is the worlds leading independent international development organisation that works through volunteers to fight poverty in developing countries. They champion the voluntary sector by connecting, representing and supporting voluntary organisations.
Kooth is an online, mental health and wellbeing service for children and young people.
Some things to remember about Kooth include:
It's completely free to use
You’re anonymous
No bullying or trolling takes place on the site
You don’t need any kind of referral to join
Signing up and getting started only takes a few minutes
No problem is too small
Living life to the full, a colourful self help easy to use site. Free self-help courses.
The UK Men's Sheds Association is the support body for Men's Sheds across the UK. For the benefit of men's health and wellbeing.
The range of NHS self help leaflets. These are very good and easy to overlook. Read them yourself or get familiar with them so you can recommend them to others.
Lots of recommended self help books, support organisations, therapist directory.
Reading Well supports you to understand and manage your health and wellbeing using helpful reading
A high-quality, safe, anonymous, and confidential space for you to gain support for your mental health online.
ACAS (Advisory, Conciliation and Arbitration Service) provides free and impartial information and advice to employers and employees on all aspects of workplace relations and employment law. Aims to improve organisations and working life through better employment relations.
Looking for help with something else?
The Hub of Hope is a mental health database and signposting tool, which brings help and support together in one place. With more than 12,000 local, regional, grassroots and national services currently listed, we hope you'll find what you're looking for.