Need help? Call our helpline…

5pm–midnight, 365 days a year …or find help online here

Nationwide

0800 58 58 58

London

0808 802 58 58

Use

Webchat
Need help? Call our helpline 0800 58 58 58
or Use our WEBCHAT.

FAQ

About CALM

What is CALM?

CALM stands for the Campaign Against Living Miserably. We are an award-winning charity dedicated to preventing male suicide. You can find out more about CALM here.

Where does your funding come from?

At the moment, the bulk of our funding comes from our amazing supporters – you! We receive a small but hopefully growing proportion of our income from trusts, foundations, local authorities and corporates.

Is CALM just for men?

CALM exists to prevent male suicide, because three in every four UK suicides are male. This is a problem for everyone, so whilst our services are aimed at supporting men in crisis, we want to work with the whole of society on campaigns to change culture. The impact of male suicide is huge and can affect us all, so we believe we can all help fight it. Together, we want to create a life less miserable – for you, your mates and for all men.

Where does the money go?

The majority of our income is spent on our helpline and webchat to support men in crisis. We also have a small team of 20 in head office who run all of our campaigns and engagement activity, as well as looking after our amazing supporters. We’re pretty lean and rely on a lot of pro-bono support and goodwill for much of campaign activity.

I have a media enquiry, how can I contact CALM?

If you are a journalist or broadcaster and need to contact us, you can reach our Communications Officer, Neil Wood on neilwood@thecalmzone.net or 07738 160 434. This number is for media enquiries only and we won’t be able to answer general enquiries. All other enquiries should be directed to info@thecalmzone.net.

You can also view our media page . If you are writing a story about suicide, please refer to the Samaritans media guidelines.

I’m a university student and would like to interview CALM

Unfortunately, we don’t have the capacity to support requests like these.


Support

I need help. Where can I go?

If you’re in need of immediate support or want to find help near you, click here.

I’m worried about a friend or family member, what should I do?

It can be difficult to know what to do if you’re worried that someone close to you is at risk of suicide. Our helpline is there for everyone, not only those in crisis, so you can call to find out more information on how you can help. You can also find support information on our worried about someone page, and our help section has information on particular issues.

I’ve been bereaved by suicide, where can I find support?

Sorry to hear about your loss. CALM partners with the Support after Suicide Partnership, which offers support to people affected by suicide. If you need any further support or information, please drop us a line to info@thecalmzone.net and we’ll try to help as much as we can (we aim to respond to your email within 72 hours).

Can women call your helpline?

Our helpline and webchat services are designed for men. Men account for 75% of all suicides in the UK. We know from our own research that men are less likely to access other services because they don’t feel that they’re suited to men, so we’ve built a space where men feel comfortable seeking help. Women can and do call the helpline to enquire on behalf of men, and we provide support and signpost to relevant services.

Do I have to disclose any personal details to use the helpline?

No. All calls to the helpline and webchat are confidential and anonymous. We will never ask for names or addresses.

I tried to use the webchat but it says I am not in the UK, what can I do?

Unfortunately our webchat is only available for people in the UK. If you are outside of the UK, please use this website to look up support in your country.


Fundraising and donations

How do I make a donation?

Thank you so much for supporting CALM. You can donate here.

How do I sell a product or service in support of CALM?

Please send us an email to info@thecalmzone.net with as much information about your organisation as you can and we’ll send you back a simple form to complete. Thank you for supporting CALM through your sales.

How can I make CALM my company’s charity of the year?

Please drop us a line explaining a little bit about your company, why you’re nominating CALM and how the process works and we’ll get in touch to support you to the max. If you email info@thecalmzone.net with ‘COTY’ in the header, we’ll get back to you pronto and look forward to working with you!

How can I send in money collected at a funeral?

We are so sorry to hear about your loss. Support can be found at supportaftersuicide.org.uk. Please make your donation here. 

How can I do a challenge for CALM?

You can get your own place on an event of your choice and opt to support CALM, or you can get a CALM charity place on one of our Challenge Events. 

We’ll give you all the support you need on your training and fundraising journey. Go #TeamCALM!

How do I register for a Charity Place Challenge Event?

Find the event on our events calendar and click ‘Register Here’.

What is the registration fee for my event?

Each event is different. Please check the specific event you are interested in on our events calendar.

What’s the fundraising minimum for my event?

Each event is different. Please check the specific event you are interested in on our events calendar.

I’m doing a Challenge Event for CALM. How do I get a vest or t-shirt?

Let us know about your event, fill in our order form and email it to info@thecalmzone.net

How do I pay in my fundraising?

You can pay in your fundraising here.

Do you provide a freepost envelope for me to return my collection tin?

Unfortunately we are unable to provide freepost envelopes. Please return your collection tin and any other unused items to: CALM, PO Box 68766, London, SE1P 4JZ


Get involved

How can I volunteer with CALM?

Volunteers are core to how CALM engages with the UK public. You can volunteer with CALM:

  • On the ground, raising awareness at events
  • By supporting us in the office
  • Offering your skills on bespoke projects

CALM volunteers will need to undergo specific training. Please note, we are only operating an on the ground volunteering programme in London at present.

To see if we have any available opportunities please head to our volunteering section.

Do you run internships?

CALM doesn’t run an internship programme, but please check out our volunteering pages here for opportunities.

How can I offer my skills in support of CALM?

If you have a particular skill you would like to contribute to CALM, please email info@thecalmzone.net detailing:

  • What skills you’d like to offer
  • Examples of your work e.g. photography portfolio
  • Your availability

We’re currently looking for professional photographers and videographers to support us on a pro-bono basis.

How can I support CALM with my event or project?

You can support CALM with your event or project by:

  • Distributing CALM materials
  • Promoting CALM and the support you’re giving us online
  • Fundraising or donating a portion of your profits

Please send the following information to info@thecalmzone.net

  • Event or project name
  • Relevant dates
  • Event or project size (number of attendees etc)
  • Postal address
  • If you need volunteers (please note this is currently only available in London and subject to availability)
  • Other relevant information
How can I order materials for my project or event?

To order materials, please email info@thecalmzone.net detailing:

  • Contact name
  • Postal address
  • Event name
  • Size i.e. number of attendees
  • Event links
I’d like to invite someone from CALM to speak at my group / workplace / event

If your event is a good fit we are sometimes able to provide a speaker to talk about CALM and related topics. Please send any speaker requests to neilwood@thecalmzone.net. Please be aware CALM’s office is based in London so it may be difficult for us to provide speakers across the UK.

How can I get my hands on the CALMzine?

If you are an individual, please order your copy of CALMzine here.

If you are an organisation, please email info@thecalmzone.net with the following details:

  • Full contact name
  • Email address
  • Telephone number
  • Organisation name
  • Full postal address
  • Number of copies

please note, above 20 copies, we suggest a donation of 50p per copy to help us cover our costs


WANT TO ASK ANOTHER QUESTION?

Find our contact details here.

General enquiries

Please get in touch on info@thecalmzone.net with any enquiries. This address is monitored during office hours only. Please note we cannot offer helpline support via this email or CALM HQ.

Media enquiries

If you are a journalist or broadcaster and need to contact us, you can reach our Communications Officer Neil Wood on 07738 160 434 or neilwood@thecalmzone.net. This number is for media enquiries only and we won’t be able to answer general enquiries.

Find our media page here.

Postal address

You can mail us at CALM, PO Box 68766, London, SE1P 4JZ.

Need help?

If you require support, call our free and anonymous helpline or use our webchat service, open 5pm-midnight every day. Access them here.

Problem?

If you have had any trouble with our services, please get in touch by emailing complaints@thecalmzone.net and we will work to resolve any problem.

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